Club Hotel Drago Park

The hotel stands out for its dedicated animation team and its spacious, heated pool, creating a vibrant yet relaxing atmosphere. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, alongside the hotel's overall spotless cleanliness. While the food receives mixed reviews regarding variety, many find it plentiful and tasty. Its quiet, remote location makes it an ideal retreat for families with young children seeking engaging activities and a safe environment, as well as for couples and individuals looking for a peaceful getaway away from bustling nightlife. To maximize your stay, embrace the diverse activities offered by the animation team, and be prepared for the tranquil surroundings by utilizing the convenient shuttle service for exploring nearby areas.

Facilities & Amenities
The hotel features a massive swimming pool that is consistently heated, making it enjoyable for guests of all ages, including a shallow baby pool with protective shade. There are generally plenty of sunbeds available around the pool area, though some guests noted the common practice of early reservation. The hotel itself is described as spacious and spotlessly clean throughout. While a gym is available, some reviews indicate it is old and has machines out of service. Wi-Fi connectivity receives mixed feedback, with some finding it good and others experiencing frequent disconnections. Guests also mention the presence of billiards for entertainment. The elevators are noted by some as being old and making strange noises, suggesting a need for modernization. A small shop selling basic essentials is conveniently located very nearby.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness, with rooms being cleaned daily and the entire hotel maintained to a high standard. The rooms are generally spacious, with family rooms offering a duplex layout and thoughtful additions like a baby gate at the top of the stairs. Feedback on bed comfort is mixed; some guests found the beds comfortable and appreciated the pillows, while others described them as hard or uncomfortable, with some even noting metal sticking out of worn mattresses. Spacious bathrooms are a common feature, often including walk-in showers. While a kettle is provided in rooms, the absence of a fridge is a notable drawback for many. Some guests reported brown bath water in certain rooms. Despite occasional mentions of noise from other guests at night, the rooms are largely considered quiet and conducive to a relaxing stay.

Dining & Food Quality
Dining at the hotel elicits varied feedback, with many guests finding the food plentiful and tasty, while others describe it as repetitive or of low quality. Breakfast generally offers a good variety, though some found it basic or cold, and the coffee was noted as not being of high quality. Lunch options, often served at the pool bar, were frequently praised and sometimes preferred over dinner, with a good mix of items like pizza and pasta. Dinner could be repetitive, especially for longer stays, though fresh meat and fish were often cooked on the grill, including options like sirloin steak and salmon. Some guests found the burgers particularly unappetizing. Food temperature was occasionally an issue, with items being only warm, but microwaves were available. The all-inclusive drinks include self-service soft drinks, wine, and beer, with spirits and cocktails available at the bar, though some premium brands like Baileys require an extra charge.

Location & Accessibility
The hotel's location is consistently described as quiet and remote, appealing to guests seeking a peaceful retreat away from bustling tourist areas. There is not much commercial activity or nightlife in the immediate surroundings, with guests noting the absence of nearby shops, bars, or restaurants. To access more amenities, a taxi ride of approximately 20 minutes to areas like Morro Jable is necessary, which can be costly. However, the hotel provides a convenient free shuttle bus service to the nearby beach, which is only about five minutes away and highly praised for its beauty. Alternatively, the beach is also accessible via a 20 to 30-minute walk. While the tranquil setting is a draw for some, others found it too quiet and wished for more options within walking distance.

Staff & Service
The staff and service at the hotel receive overwhelming praise, consistently described as friendly, helpful, and incredibly hard-working. The animation team, in particular, is highlighted for their enthusiasm and dedication, tirelessly engaging guests of all ages in a variety of activities, from daytime games and crafts to the popular mini disco in the evenings. Guests frequently commend their ability to create a fun and inclusive atmosphere. Reception staff are noted for their friendliness upon arrival and their willingness to assist with guest needs. The dining room and bar staff are also highly praised for their attentiveness, politeness, and continuous efforts to maintain cleanliness. Housekeeping is efficient, ensuring rooms are cleaned daily. Overall, the commitment of the entire team to providing excellent service significantly enhances the guest experience, making many feel welcome and well-cared for throughout their stay.

Additional Information
Guests appreciate the relaxed atmosphere, noting there are generally no sun lounger wars and no queues at the bar or restaurant, contributing to a stress-free experience. The hotel's design includes many steps, which some guests found challenging, though lifts are available. While the pool area is well-maintained during the day, some observed that it was not cleaned nightly, with cups occasionally left on tables until morning. The hotel is described as dated and worn in some areas, with older furniture and a general need for updating, though this did not detract from the overall positive experience for many. It is also noted that there is no lifeguard at the pool, which some guests felt contributed to a more relaxed environment.