The Royal Hotel

267 Anton Lembede Street4001DurbanSouth Africa
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About The Royal Hotel

The Royal Hotel places guests at the very heart of Durban, offering a wealth of both corporate and leisure facilities.

The smartly presented rooms come equipped with flat-screen televisions, tea and coffee making facilities, air-conditioning and free Wi-Fi. Suites add minibars, separate living areas and butler service.

The hotel boasts a 24-hour reception desk where guests can enquire about airport transfers and valet parking. Those keen on keeping fit can take advantage of the various sporting facilities comprising an outdoor pool, squash courts and a gym. There are six meeting/event rooms on-site catering to the needs of business guests.

In addition to the hotel’s main restaurant, the Royal Grill, there are three other dining options on the premises where guests can enjoy a wide range of local and International dishes. Drinks and light snacks can be enjoyed at the bars.

uShaka Marine World and the Golden Mile Beach are both within two miles from the hotel.

Contact

267 Anton Lembede Street, 4001, Durban, South Africa
Telephone: +27(0)313336000 | Fax: +27(0)313336002 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Convenient location with great views.

The hotel overlooks the bay and the harbour and for many guests, taking in the picturesque views from their rooms was the highlight of their stay. Many said that they did not have to use transport for their entire stay as most of the places they wanted to visit where within walking distance away from the hotel.

Great level of customer-service.

Guests were very complimentary of the way they were treated during their stay here, stating that the friendly and professional staff made them feel well-looked after. Those who approached the staff with problems or concerns said that the they were quickly and efficiently resolved. Many expressed their gratitude to individual members of staff for making their stay pleasant and comfortable.

Clean and spacious interiors.

The rooms have been described as being well-presented with clean and crisp linens and equally hygienic bathrooms. Guests were pleased to report that the housekeeping team kept their rooms spotless for their entire stay. Many also appreciated the generous size of their en-suites, stating that they could move around comfortably and easily stow away all their belongings.

Negative Reviews

Decor in need of a re-vamp.

Quite a few guests said that although the rooms were clean, the upholstery including the carpets and the curtains looked quite old and tired and would benefit from replacement.

Problems with beds.

Guests who requested a room with a double bed said that they had to sleep on two single beds which were pushed together which proved rather uncomfortable. The lack of double beds proved a nuisance for many who stayed here.

Plumbing problems.

Various plumbing issues were brought up by the guests including broken plugs, blocked drains and a lack of hot water which made showering quite uncomfortable.

Rating Overview

Rating trivago Rating Index ® based on 430 reviews across the web
7.1 /10
  • Catch it
    6.8 /10
  • Other Sources
    7.5 /10
7.1 out of 10 based on 430 reviews