Holiday Inn Derby - Riverlights

MorledgeDE1 2AYDerbyUnited Kingdom
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About Holiday Inn Derby - Riverlights

Located in the centre of the city, Holiday Inn Derby-Riverlights features a restaurant and very inviting and comfortable lobby that has a four-storey atrium.

The modern guest rooms feature complimentary toiletries, tea and coffee facilities, safe, free Wi-Fi, cable television, refrigerator and complimentary newspaper.

Some of the services offered at the hotel include 24-hour front desk service, luggage storage, TV lounge, a mini-gym, laundry facilities and room service.

Stresa is a stylish restaurant and lounge that offers light snacks throughout the day and delicious dinner options. Breakfast is served each morning.

Holiday Inn Derby – Riverlights is located close to a number of attractions including Westfield Derby Shopping Centre, Peak District National Park, Derby Museum and Art Gallery, Derby Cathedral and Derbyshire County Cricket Club.

Contact

Morledge, DE1 2AY, Derby, United Kingdom
Telephone: +44(1332)412644 | Fax: +44(1332)412645 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Staff do Lots of Extras to Make a Stay Enjoyable

The staff at the Holiday Inn Derby-Riverlights does everything for guests including booking future stays if needed, providing information about local attractions and events and making special arrangements to have meals delivered at times outside of normal restaurant hours. Staff members are always smiling and willing to go above and beyond for guests.

Guest Rooms are Clean and Quiet

Everything in the room is very clean and the rooms themselves, including the bathrooms, are huge. The décor is tasteful, the beds are comfortable and the shower has lots of water pressure. The rooms must also be soundproof because they are very quiet.

Perfectly Situated in the Centre of the City

Holiday Inn Derby-Riverlights is located right in the middle of the city and provides easy access to nearby attractions and various public transportation hubs. Despite its central location, the area is surprisingly quiet and relaxing.

Negative Reviews

The Hotel and Guest Rooms are Very Noisy

Some guests have reported malfunctioning air conditioning units in the rooms that make a loud buzzing noise that hampers sleep quality. Other guests have reported that their rooms were above the bar/casino and the music is so loud, it makes the walls vibrate and the beds shake.

Staff Members Don’t Want to Deal with Guests

When issues with rooms or bills are brought to the staff’s attention, they are indifferent and don’t want to deal with it. Some guests have reported mix-ups that resulted in guests being sent to already-occupied rooms and bogus bill charges.

Shabby Rooms with Uncomfortable Beds

The guest rooms at Holiday Inn Derby-Riverlights are in need of some care. Guests have reported old and tattered carpet and furnishings, lots of dust, uncomfortable beds and malfunctioning key-cards.

Rating Overview

Rating trivago Rating Index ® based on 504 reviews across the web
8.1 /10
  • ebookers.com
    5.0 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 504 reviews