Queens Hotel Cheltenham

The PromenadeGL50 1NNCheltenhamUnited Kingdom
Show more hotels

About Queens Hotel Cheltenham

Queens Hotel Cheltenham - MGallery by Sofitel sits right in the heart of Cheltenham. The elegant 4-star hotel features an AA Rosette restaurant. Cheltenham racecourse is no more than two miles away.

Each spacious, air-conditioned guestroom comes with 24-hour room service, free Wi-Fi, satellite TV, in-room safe, minibar, shower-tub combination, and coffee/tea making facilities.

Queens Hotel Cheltenham - MGallery by Sofitel offers the guests free entry to Cheltenham Ladies College Sports Centre – the hub features a gym, swimming pool, tennis courts, and squash courts. Other amenities include three meeting rooms, conference space, express check-in, luggage storage, dry cleaning services, self-service laundry facilities, and 24-hour front desk. This hotel welcomes pets, too.

Napier Restaurant and Orangery prides itself in fresh sea food and a variety of modern British cuisines. Gold Cup Bar serves drinks, snacks, and coffee.

Holst Birthplace Museum and Cheltenham Art Gallery and Museum are almost a mile away.


The Promenade, GL50 1NN, Cheltenham, United Kingdom
Telephone: +44 1234567891 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Location is Fantastic

Located on imperial gardens, Mercure Queen's Cheltenham can only get you relaxed Some rooms even overlook the square, which is genuinely impressive A range of good restaurants and bars nearby is an added bonus Moreover, if you’re into clothing, two boutiques, The Bradley and The Chapter, are very close A small store for “basics”, five minutes away, has got your essential needs catered for.

The Envy of Other Hotels: Refurbished Rooms

The onset of room renovation has made this inn stand out, really A beautiful, traditional staircase has only sustained the historic charm of the Victorian era With some rooms giving a great panorama of the Cheltenham town, down the promenade, it couldn’t be more thrilling Toiletries are provided, too – from shower gel to toothbrush A great breakfast in bed completes this impressive room ambiance.

Team at the Restaurant Amazing

Two words describe the award-winning restaurant: excellent food This, coupled with a great eatery atmosphere and exceptional staff, is certain to take your meals the next level.

Negative Reviews

Beware of Poor Soundproofing

You might want to consider rooms on the top floor – the floorboards can be noisy especially in the early mornings, as the guests bump and creak their way around the room As well, the guests have complained of nearby doors banging, and disrupting their sleep To some, sounds of draws or cupboards being opened or closed in the next room has been a bother.

You Want to Get the Receptionist “Working”

When it’s freezing, request for warmers from the reception Ask for broken kettles to be replaced, too – they usually are replaced quickly Furthermore, let the front desk know when the taps aren’t functioning.

Something About the Rooms

The price seems to be expensive for the rooms, in terms of room size, according to several guests.

Rating Overview

Rating trivago Rating Index ® based on 1115 reviews across the web
8 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.4 /10
  • SuperBreak
    8.0 /10
  • ebookers.com
    8.2 /10
  • Hotelsclick.com
    7.2 /10
  • Other Sources
    7.6 /10
8 out of 10 based on 1115 reviews