Citrus Cheltenham by Compass Hospitality

Wellington StreetGL50 1XZCheltenhamUnited Kingdom
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About Citrus Cheltenham by Compass Hospitality

The Big Sleep Hotel, Cheltenham, is a 59 bedroom 'limited service' hotel in the heart of Cheltenham, offering value for money, great customer service, innovative design and an exciting experience away from home. The hotel is fresh, simple and very modern, with a wide range of bedrooms and suites at different prices to suit everyone - from the business person or overseas traveler, to the family on the run. All bedrooms have flat screen TV's, broadband access (chargeable), room safes, hairdryers, tea & coffee making facilities and the latest technology in inter-floor personal security. Although it is a limited service hotel, some light meals and snacks are offered either in the bar area or served to your room.

A complimentary buffet style Continental breakfast with 4 hot options of sausages, bacon, baked beans & hash browns will be provided and if you have an early start and not enough time to eat, a 'Breakfast to Go' to then eat at a more convenient time for you is available.
The Big Sleep Hotel has three meeting rooms which can accommodate up to 30 people in The Malkovich Suite, 20 people in The Meeting Room and 12 people in Room 301, depending on the layout of the room. There are car-parking facilities but these are very limited and strictly on a first come first served basis, against a small surcharge per either hour or day.


Wellington Street, GL50 1XZ, Cheltenham, United Kingdom
Telephone: +44 1242696999 | Fax: +44 1242695325 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Good value for money

The hotel has all the basic amenities you might need for a comfort stay Offering a calm and clean environment, it presents free breakfast, helpful staff and perfect location as well as all the basic necessities The bedrooms are quite spacious and stylishly designed which would light up your mood.

Located at the heart of Cheltenham

It has its foundation laid just a 10 minutes’ walk from the city centre Moreover, various restaurants, clubs, bars and shops are located in the surrounding area Important avenues such as Cheltenham General Hospital, University of Gloucestershire, Cheltenham Art Gallery and Museum, Pitville Pump Room and Holst Birthplace Museum are located only a few miles away.

Excellent and welcoming staff

The staff makes you feel special and comfortable by their hospitable gesture The reception is very friendly and actively solves any query you might have The room service keeps the rooms very neat and tidy.

Negative Reviews

Limited car park space

The private parking lot is situated on a small area, though it is free but the space gets easily filled up and no early reservations can be made as it is on a first come, first served basis The other option for parking is at the rear of the hotel which is a bit costly and it isn’t at its best shape.

Poor quality bedding

The bed mattress is of a poor quality and is a bit lumpy which makes your night’s rest quite uncomfortable.

Noisy crowd at nights

At nights the city is roamed by people walking down the roads to the bars and pubs This is disturbing, since the voices can easily be heard from the rooms This represents that the rooms are not properly sound proof.

Rating Overview

Rating trivago Rating Index ® based on 1108 reviews across the web
7.7 /10
  • Expedia
    7.8 /10
    7.8 /10
    7.6 /10
  • Other Sources
    7.6 /10
7.7 out of 10 based on 1108 reviews