ibis Carcassonne Centre La Cite Hotel

5, Square Gambetta11000CarcassonneFrance
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About ibis Carcassonne Centre La Cite Hotel

The ibis Carcassonne Centre is a three-star hotel that offers guests a very centralised location that's also refreshingly quiet. Furthermore, the staff at this property are very attentive.

There are 48 rooms at the ibis Carcassonne Centre. They all include TVs and work desks, plus private bathrooms. Free Wi-Fi is also available. If desired, guests can rent irons and hair dryers from the reception desk.

Guests can bring their pets for a fee. Private parking is also available for an additional charge.

The hotel serves a buffet-style breakfast each morning that guests can enjoy if they choose to pay the flat rate. Furthermore, off-site dining options are accessible within walking distance, and staff can give advice about which ones are worth visiting.

This property is a 15-minute walk from the Cité de Carcassonne, a UNESCO World Heritage Site. Additionally, guests can reach the tourist information office via a five-minute stroll.

Contact

5, Square Gambetta, 11000, Carcassonne, France
Telephone: +33(4)68723737 | Fax: +33(4)68253839 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 12:00

Positive Reviews

The Location is Very Central

Guests liked that this property is within walking distance to the Old Town district, but also near newer buildings such as shopping centres. They reported that the hotel is also well located to transit links and a produce market.

Pleasant Attitudes From Staff

Guest reviews reflected the opinion that the staff members at this hotel were conscientious and seemed to genuinely care about doing their jobs well. Many guests gave feedback about specific unexpected difficulties they experienced and said staff remained cheerful even when trying to solve those issues.

The Breakfast Offers a Lot of Choices

Guests were impressed by the breakfast served here. It's presented in a buffet style, and guests said that based on the amount of selection, they thought the rate they paid was a very good deal, and that the breakfast helped them get set for the days ahead.

Negative Reviews

Very Small Accommodations

Guests repeatedly griped about how small the rooms were. They reported it was almost impossible to move their luggage while in the room because the area was so tiny. Some guests even said that larger individuals may have trouble moving around in the bathroom.

Not Enough Amenities Provided

There were many complaints that this hotel does not give enough amenities in their rooms. They cited kettles, toiletries, hand towels and safes as among the things they missed and would have liked to have had during their trips.

Below Standard for the Brand

In instances where guests had stayed at other properties under this brand name, they commented that this property falls far short of the condition of those hotels. Some specified their issues, saying the premises were very dated and that the rooms weren't always thoroughly cleaned.

Rating Overview

Rating trivago Rating Index ® based on 1707 reviews across the web
6.8 /10
  • loveholidays
    6.0 /10
  • Other Sources
    7.0 /10
6.8 out of 10 based on 1707 reviews