Hotel Best Western Le Donjon Les Remparts

2, rue du Comte Roger11000CarcassonneFrance
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About Hotel Best Western Le Donjon Les Remparts

Hotel Best Western Le Donjon Les Remparts is located in the heart of Carcassonne, a medieval city surround by ramparts. Separated into three buildings, this hotel offers individually decorated rooms and is just 200 metres from Château Comtal and Basilique Saint-Nazaire.

Each tastefully styled room is air-conditioned and offers such comforts as a coffee/tea maker, desk, free newspaper, LCD TV, minibar, and private bathroom.

Staff at the 24-hour front desk provide services such as express check-in/check-out, laundry, and valet parking while other amenities include airport transportation, a business centre and on-site meeting space.

A daily breakfast is available for a surcharge in the hotel’s breakfast room while Brasserie Le Donjon serves regional cuisine throughout the day. The hotel lounge provides a regional wine list and light meals.

Hotel Best Western Le Donjon Les Remparts is just over a mile from Carcassonne Cathedral and the local train station.


2, rue du Comte Roger, 11000, Carcassonne, France
Telephone: +33(4)68112300 | Fax: +33(4)68250660 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Ideal location in the heart of the city.

The hotel is ideally located for a sightseeing trip to the area. You will feel like you’re in a real medieval city when staying in this beautiful hotel located within the ancient fortifications. There’s plenty to see and do within walking distance of the

Knowledgeable and friendly staff.

The staff at the hotel make a real difference to your stay as they are full of useful tips and information on the local area. You’ll find out a lot from the staff that you won’t see in the local guidebooks. Perfect for newcomers to the city.

Great grounds a real oasis.

The hotel grounds are fantastically well kept and provide the perfect place to take a load off after a busy day of visiting the local sights. Afternoon drinks in the garden are a joyous experience.

Negative Reviews

Not a lot to do in the area.

Although it is a very historical city, you’ll see most of it in a day or two, so there’s not much point in staying longer. Unless of course you just take advantage of the hotel gardens.

Rooms in another building.

It’s not a big problem, but some may not be too happy about the rooms being so far from the reception. It’s a bit inconvenient to have to dress for the weather just to go and get breakfast in the main building.

Heating not the best.

Either it’s too warm or it’s too cold at this hotel and the staff aren’t what you would call heating experts. It takes a while to figure out the heating controls and even then they are temperamental at best. Not what you would expect from a four-star hote

Rating Overview

Rating trivago Rating Index ® based on 1833 reviews across the web
8.5 /10
  • Expedia
    8.8 /10
    8.8 /10
  • Catch it
    8.5 /10
    8.7 /10
    7.8 /10
  • Other Sources
    8.1 /10
8.5 out of 10 based on 1833 reviews