Oasis Smart

Avenida Tulúm esquina Brisas - Colonia Centro 77500CancunMexico
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About Oasis Smart

Featuring an outdoor pool
and flexible function spaces, Oasis Smart offers contemporary accommodations in
downtown Cancun. The hotel is suitable for business or leisure travellers.

Stylish guestrooms feature a flat-screen TV, iPod docking station, coffeemaker, safe and minibar with bottled water. Rooms feature a balcony, with some offering park or garden views.

The hotel’s business
facilities include an executive floor, business centre and meeting/event rooms.
Leisure travellers can enjoy the tropical pool complex, which includes cabanas
and a swim-up bar. The hotel also features a 24-hour reception, fitness centre
and free parking.

Drinks and snacks are available at Coffee & Me, located on-site. Several dining options, including a breakfast buffet, are also available from the hotel’s sister property, Oh! Oasis Urban Hotel, located next door.

Oasis Smart is within a 15-minute walk of Casino Palace, the Planetarium and ADO bus station. Cancun’s Hotel Zone and beaches are a ten-minute bus ride away.

Contact

Avenida Tulúm esquina Brisas - Colonia Centro , 77500, Cancun, Mexico
Telephone: +52(984)8487500 | Fax: +52(770)4537777 | Official Homepage

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Terrace
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Tropical pool area provokes awe.

Previous guests staying at the hotel have been won over by the tropical pool area. Shared with the hotel's sister property next door, the pool area features cabanas, sun loungers, a hot tub, swim-up bar and plenty of picturesque greenery. All in all, guests find it to be a great place to relax.

Spacious and contemporary rooms.

Reports indicate that the hotel's spacious guestrooms are modern and comfortable. Guests enjoy the sleek furnishings and décor, while in-room amenities are said to be of a high quality.

Varied and tasty breakfast buffet.

Each morning, guests enjoy nipping next door to Oh! Oasis Urban Hotel, which serves a buffet breakfast. According to reports, the buffet is varied with good quality and tasty food, making for a good start to the day.

Negative Reviews

Downtown location not close to beach.

Travellers hoping to be in the thick of Cancun's tourist-based bustle may not find the hotel to be conveniently positioned. Situated downtown, the hotel is approximately two miles, or a ten-minute bus journey, from the beach, a position that has disappointed some holidaymakers.

Assorted noise complaints issued.

Getting a good night's sleep isn't always a straightforward task, according to past guests. In-room air conditioning units are said to be very loud, while rooms overlooking the main road suffer from a lot of traffic noise. Furthermore, on the weekend, a nightclub next door is said to lead to lost sleep.

Customer service leaves some feeling cold.

While staying at the hotel, not all guests are treated in a manner they expect, reports suggest. Many guests complain that the level of customer service at the hotel needs drastic improvement, with disinterested and unhelpful staff a common criticism.

Rating Overview

Rating trivago Rating Index ® based on 1696 reviews across the web
8 /10
  • Other Sources
    8.3 /10
8 out of 10 based on 1696 reviews