Short Stay Bungay

5 Earsham StreetNR35 1AEBungayUnited Kingdom
Serviced apartment
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About Short Stay Bungay

As one of the more recognised online Booking Comparison Sites Trivago are at the top of my hate list of the most irritating and useless of them all.

The membership I agreed to last year- through a cold call, which by the way was a complete waste of time and money, has to my astonishment been automatically renewed and payment taken from account without any prior knowledge and consent.

Having tried to call them numerous times, without success since receiving their 'PRO subscription with trivago has been renewed' email of 29th May 2018. Too late to cancel for this year, I sent them an email replied to 9 days later from a Ben Smallman!

I thought I had agreed to a single years subscription and because i ticked the little 'I Agree' box at the end of Terms and conditions, foolish me, I gave Trivago permission to take £287.28 from my account for evermore. Or until I cancelled which I have now done.

In Germany, from where Trivago appear to manage affairs Ben told me that there system is not set up to send a Notice of impending collection of monies but strangely is set up to confirm receipt. By which time cancellation is too late for the year.

Trivago refuse to refund. So I am letting everyone I know how they have dealt with my business and to encourage all not to deal with them in the future.


Kind regards

Short Stay Bungay team.

Contact

5 Earsham Street, NR35 1AE, Bungay, United Kingdom
Telephone: +44(1986)894161 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Airport shuttle
  • Car park
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hypoallergenic rooms
  • Non-smoking rooms
  • PC with internet
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Television
  • WiFi in rooms

Wellness / Spa

  • Steam room

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Rating Overview

Rating trivago Rating Index ® based on 12 reviews across the web
8.6 /10
8.6 out of 10 based on 12 reviews