Wheatsheaf Basingstoke by Good Night Inns

North WalthamRG25 2BBBasingstokeUnited Kingdom
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About Wheatsheaf Basingstoke by Good Night Inns

The Wheatsheaf Basingstoke by Good Night Inns is a 17th century property located just outside the town of Basingstoke in a scenic, rural area. It features a restaurant and a bar and lounge.

Non-smoking guest rooms feature a flat-screen digital television, tea and coffee facilities and a hairdryer.

Other services offered by the hotel include complimentary Wi-Fi service, complimentary parking and 24-hour front desk.

In addition to breakfast choices, the licensed bar and restaurant have later menus to suit all tastes. There is also a special menu for children. The hotel’s function room is a popular venue for weddings, social occasions, conferences, meetings and events that require private dining.

Wheatsheaf Basingstoke by Good Night Inns is located south west of Basingstoke with good links to the M3 motorway. It is close to Basingstoke Golf Course, Stratfield Saye Historic Site, Watercress Line and Basingstoke Train Station.

Contact

North Waltham, RG25 2BB, Basingstoke, United Kingdom
Telephone: +44(871)5278064 | Fax: +44(871)5278065 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Conference rooms
  • Hotel bar
  • Hotel safe
  • Non-smoking rooms
  • Restaurant
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Satellite TV
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Positive Reviews

Lovely Staff Treats Everyone Equally

Guests receive a warm welcome to Wheatsheaf Basingstoke by Good Night Inns and are checked in quickly. Staff is warm and friendly and enjoy interacting with children. Guests reported that staff converses with guests as if they were old friends and they deal with issues in a professional manner.

Rooms are Spotless and Comfortable

The clean guest rooms are modern and well-equipped while maintaining the look and feel of a different era Guests have reported that the beds are comfortable, the bathrooms are spacious and everything works as it should.

Excellent Food and Service in the Restaurant

Breakfast is large and varied with delicious and healthy options and dinner offers a variety of well-made meals. All meals are taken in relaxing surroundings and served by friendly and accommodating staff.

Negative Reviews

Rooms are Stuffy and Noisy

Guests reported being disappointed at the bad air quality caused by a lack of air conditioning, dust and a damp smell. Also reported was uncomfortable beds, faulty taps in bathrooms, dented walls, frayed carpeting, Wi-Fi that doesn't work, poor lighting and a lot of noise coming from traffic and the ventilation system.

Poor-quality Food and Service in the Restaurant

Meals are made with poor-quality ingredients and are bland due to a lack of seasoning Guests also reported that the breakfast consisted of a lot of greasy, unhealthy items, burnt items and lukewarm coffee. Also reported was slow and unhelpful service due to the restaurant being understaffed.

Hotel is Understaffed and the Service is Lacking

There's a lack of staff at Wheatsheaf Basingstoke by Good Night Inns especially during busy times. This means that staff who are there are rushed and unable to provide a good standard of customer service. Guests also reported that some staff members were rude and publicly made negative comments about requests made by guests.

Rating Overview

Rating trivago Rating Index ® based on 941 reviews across the web
8.1 /10
  • ebookers.com
    8.5 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 941 reviews