The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Name: The Whitley, a Luxury Collection Hotel, Atlanta Buckhead
Address: 3434 Peachtree Road Northeast, Atlanta, GA, 30326, USA
Rating: 8.9

3434 Peachtree Road Northeast30326AtlantaUSA

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About The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Contact

3434 Peachtree Road Northeast, 30326, Atlanta, GA, USA
Telephone: +1 4042372700 | Fax: +1 4042390078 | Official Homepage

Top amenities

Free WiFi in lobby
Free WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour room service
24-hour reception
Beach / Sun umbrellas
Business centre
Car park
Concierge
Conference rooms
Deck chairs / Sun loungers
Express check-in / out
Free WiFi in lobby
Gym
Hotel bar
Hotel safe
Indoor swimming pool
Laundry service
Lift
Non-smoking rooms
PC with internet
Pets allowed
Porter service
Restaurant
Room service
Terrace
Towels at the pool / beach
Washing machine
Wellness centre / Spa
WiFi in lobby

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Central heating
Cosmetic mirror
Desk
Flatscreen TV
Free WiFi in rooms
Hairdryer
Internet
Ironing board
Room safe
Satellite TV
Telephone
Television
WiFi in rooms

Wellness / Spa

Body treatments
Hot stone massage
Massage
Sauna
Whirlpool / Hot tub

Accessibility

Accessible parking
Accessible paths / corridors
Deaf accessibility equipment
Wheelchair accessible

For children

Child / Baby cot

Arrival / Departure

Check-in: 15:00
Check-out: 12:00

Positive Reviews

Great Level of Service

The general impression of the The Ritz-Carlton Buckhead is that the level of service received by guests is of a very high order, on the rare occasions that there was a legitimate complaint reception staff looked into it and made an adjustment to the bill to compensate. Recent changes of staff had, if anything, improved an already high standard. .

Well Maintained in a Great Location

The hotel is extremely well maintained, with rooms that are clean and luxurious, and of a good size; its location, close to the shopping and restaurant area of Atlanta is a great attraction. The courtesy car was of great benefit to guests.

Good Cuisine

Food and drink were found to be of a very high standard, with the breakfast being found to be exceptional, including a made to order omelette. The bar was also found to be fantastic and a New Year's eve celebration was a great success. .

Negative Reviews

Query re Room Service

There is some misunderstanding as to the provision of room service. The hotel publicity clearly states “24-hour in-room dining” yet when a guest asked for a room service menu, and chased it up after it did not arrive, they were told that there was no room service menu. .

Not Very Helpful

A potential client who asked the hotel to provide something special to celebrate his wife's birthday was disappointed by the lack of a positive response, and went elsewhere. Others who did stay found that the bed was not very comfortable, with flat pillows, and that the air conditioning was not at all effective. .

Expensive

The outside of the hotel is not as attractive as the interior. Guests who went to the lobby bar felt that the drinks there were not all that good, and much too expensive. .