at Waterfront Whitsunday Retreat 18+

438 Shute Harbour Road4802Airlie BeachAustralia
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About at Waterfront Whitsunday Retreat 18+

Located along the Whitsundays Coast, at Waterfront Whitsunday Retreat 18+ is an adult-only resort offers luxurious, 4-star boutique accommodation.

One bedroom spa suites and one, two and three bedroom penthouse suites are offered, all of which are air conditioned and feature a balcony or courtyard, spa bath and a full kitchen including a Nespresso coffee machine. Entertainment includes a Plasma TV with digital channels, DVD player, CD player and game console. Free Wi-Fi and complimentary toiletries are also included.

The resort offers sun deck, swimming pool, barbecue facilities, tropical garden setting and in-room massage and beauty treatments. The front desk is open during set hours and offers concierge services and tours and ticket assistance. Valet parking and limousine transfers are also available at a surcharge.

Local cafes and restaurant are within walking distance.

at Waterfront Whitsunday Retreat 18+ is within ten-minutes’ walk of Airlie Beach Lagoon and Port of Airlie.

Contact

438 Shute Harbour Road, 4802, Airlie Beach, Australia
Telephone: +61(7)49486500 | Fax: +61(7)49486555 | Official Homepage

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Terrace
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Central location by the beach

The resort is centrally located with both the town centre and beach being within walking distance. The main street for shopping, restaurants and bars, Airlie Beach Lagoon and Port of Airlie can be reached within a 15-minute walk. There is also a Woolworths supermarket eight-minutes' walk away.

Spacious apartments with sea views

The apartments were found to be spacious and well appointed with comfortable beds, a relaxing spa bath, full entertainment system and the convenience of a laundry and fully equipped kitchen. Guests also enjoyed a private balcony with views over the ocean.

Friendly and helpful staff

Guests reported that the staff are friendly, welcoming and helpful with booking tours and making recommendations for local restaurants.

Negative Reviews

Outdated and over priced

Guests were unpleasantly surprised by the accommodations which they described as overpriced and failing to delivery on the luxury experience promised. Reports included that the rooms are old and rundown with dated furnishings some of which were damaged and needed replacing.

Cleaning needs improvement

Guests reported that the rooms were not always clean on arrival. Complaints included that the bathrooms were dirty and showed signs of previous use, mould was found growing in the shower and surfaces were either dusty or dirty.

Noisy main road location

The resort is located on a main road and guests complained that the sound of traffic was loud and took away from the ambience of the property. Complaints have also been made about neighbouring guests being noisy, slamming doors and having loud parties. To minimise disturbance you may wish to request a room that is not facing the communal swimming pool.

Rating Overview

Rating trivago Rating Index ® based on 285 reviews across the web
8.2 /10
  • Other Sources
    8.2 /10
8.2 out of 10 based on 285 reviews