New trivago reviews
GuidoM(45)
Germany, Germany75%
[GuidoM, 07/12/2011] This was the most disappointing stay at Western Cape, ZA we had ever !
We booked the pricy penthouse incl. a rooftop outside pool. Looked great on their website, but:
-Pool is dirty, water cold as ice
-No cleaning of room for 2 days, no refresh of amenities, towels etc
-Loveless, simple breakfast on 1 level, totaly un-qualified service
-Neighbourhood is complete fenced & hightech-secured Ocean Palms has brocken doors / fittings etc. - No security.
This is a loveless & cost focused operated house, posing to be as a 5 Luxury Guesthouse.