Detailed review by analora
analora(26)
City of Zagreb, Croatia69%
When we arrived there one week after we booked our rooms (4 of us) on the internet based on the beautiful pictures that we saw on their web page, we were not little badly surprised. The rooms that we got were nothing like on those pictures. They were old, badly furnished, unclean, dangerous (in the bathroom electricity wires are unprotected from water and yet going all around the shower), and they smelled badly on cigar smoke and some other indistinctive odour. After we complained, we did get another room (but 6 hours after check in) from a very nice man on the reception that was much better because it was like on the pictures. We thought than that all our troubles were over... But since they are obviously renovating all the rooms the new room had really bad water problems. Water was everywhere on the floor after flushing, and when you flushed the toilet, the water would explode from the sink making a really noisy sound. And when you were showering the water didn't want to leave until you flushed the toilet. Since we came by car we expected some kind of parking by the hotel because they had wrote that there was free parking by the hotel (or near). Actually there was no parking. There was only the public one in front of the hotel which you had to pay, and you can not park more than 2 hours. That would not be such a problem, but since the hotel was in the part of the town near the river where a lot of people go out and get very, very, very drunk and in 3 or 4 a.m. they yell and scream, and are smashing bottles on a parking lot, we were very afraid that we wont have a whole car in the morning anymore. Not to mention that we could not sleep because of the noise. Only thing that is good that hotel is in good position near, between river and town centre. I wouldn't recommend it because they are very unprofessional, and you may very well end up like we did, but maybe in the future they improve themselves.
Anatole France2
