frankiecesca
(24)
manchester, United Kingdom
The hotel is classed as a 4 star hotel and is based on All inclusive. We had been put in a Superior sea view room type to make up for being put in a different hotel as our other hotel was overbooked on our first night in Antigua. The hotel is rated as a 4 star standard but I wouldn't say that the actual rooms or certain areas in terms of design are worthy of this rating as it feels like it needs a good refurbishment especially when i think that the room we had was supposed to be an upgrade from our other hotel (which is only classed as 3 superior standard) and yet our room there turned out to be better! I thought the staff and food were this best part but was disappointed by the beach, and the decor and rooms overall. I would say if this was your first time travelling to Antigua and you stayed here you would not feel as if you have come to the Caribbean and would probably be disappointed by the hotel in general, especially if you had paid for a room upgrade.
Cleanliness
100 out of 100
Room Condition
40 out of 100
The room we were in was a superior sea view room and so we thought that it might be quite nice however, upon arriving at the room we noticed straight away that the room had a very small sea view as it was quite far back behind the sea front rooms and the trees and everything else pretty much blocked the view - in fact facing our room was actually a tennis court so if I had actually booked to stay here for our whole trip we would have been pretty cheesed off by this!! Secondly we were hoping the room would be quite nice inside but when the porter opened the door i can only say it was shock horror at how horrible the room was! It was very old fashioned with a cracked wall and lights that were a squint! The towel that the maids normally arrange in a nice design was even just thrown on the bed with a few flowers petal thrown in for good measure! The bathroom wasn't actually separate to the room and the shower was located just around from the bed with the sink next to it which meant that if one of the rooms occupants for example was to step out of the shower and the front door was opened the people playing tennis could have seen you!! Hardly private!!!
Also in the room was a coffee machine and a separate toilet but even this had a very light door on so it again wasn't very private!
I don't remember seeing anything about room service.
General hotel amenities
(moreless)
81 out of 100
Appearance/Architecture
70 out of 100
Lobby Atmosphere
70 out of 100
General Condition
70 out of 100
Front Desk
100 out of 100
Staff (Friendliness/Service)
100 out of 100
Variety of Restaurants
90 out of 100
Range of beverages (all inclusive)
100 out of 100
Pool & Outdoor Facilities
40 out of 100
Sports Facilities
70 out of 100
The hotel has some water sports included in the all inclusive which include kayaks and snorkeling and these can be arranged with the guy on the beach. They also has other activities such as tennis. The hotel has evening entertainment and on site shop which is in an old sugar mill so that is quite a nice touch. The beach isn't private (as none are in Antigua) but due to location they won't get many people coming in unless you are at the hotel. The beach is pretty quiet but the main thing we noticed is that this particular beach isn't as white sand as some other beaches in Antigua and the sea is not that clear either. This was a big let down as with it being our first day there it would have been nice to have been wowed but unfortunately it was just kind of disappointing really.
The hotel has a small pool which in my opinion is too small for the size of the hotel. The idea is the beach is right on the doorstep of the rooms so a large pool shouldn't really be needed but it could still do with being slightly larger!!
The hotel have a small area just next to this with a TV in and a small selection of books. The tour desk is here as well where trips can be booked such as the Waddali cats which are popular.
Food & Beverages
(moreless)
100 out of 100
Food Variety
100 out of 100
Food Quality
100 out of 100
Food Arrangement
100 out of 100
Range of Beverages
100 out of 100
Dining Area Ambiance
100 out of 100
The hotel have one main restaurant where all breakfast and dinner is served and then the other smaller area where lunch is served. There is waiter service in the restaurant in both the morning and evenings for drinks and most nights in waiter service for food apparently but, on the night we were there it was actually buffet night as it was a Friday. The smaller lunch area has a set menu and also the barbecue section and there is a small bar here too. The food selection is good in both places and the staff are really good in all areas.
Location and surroundings
(moreless)
82 out of 100
Landscape/Scenery
80 out of 100
Transportation Connection
80 out of 100
Shopping Opportunities
80 out of 100
Quiet Location
80 out of 100
Sports Facilities
70 out of 100
Beach (Size)
100 out of 100
Beach (Cleanliness)
100 out of 100
Beach (Space)
100 out of 100
Water Quality
70 out of 100
The grounds of the hotel are alright but again this is an area that seems to need a bit of upkeep such as removing dead plants etc and because of this not being done the place looked a bit 'worn' and somehow cheap. The hotel have entertainment on so it's not really quiet in the evenings but at the same time the guests aren't really loud so not bad for a good nights sleep!
The capital, St Johns, isn't that far away for shopping or even Jolly Harbour and you can eitther get local buses or taxis from the hotel.
One thing that all guests should note is that the hotel has 4 beaches within close vicinity to it and one of them is 'clothing optional' beach as they call it which is the only one at current in Antigua so if this is not your kind of thing then be warned!! We didn't see any nudists whilst there but we were only there for 1 night and day!!