HotelSterling International Hotels

[JBunlimited, 21.12.2007] First off I went to the place on 12/20/2007. I drove up and it seemed to be a decent place for the price. When I went inside the lady at the front desk was dressed in shabby clothing and was completely rude to me. I ignored the fact that she was rude since I was tired and just needed a room after a long drive from Sacramento. I paid in cash and was given the key to the room. When I went up to the room it was in terrible condition. The door was open and when I had peeked inside I saw the room to be a complete mess. It smelt of urine and the bed looked slept in. I went back down to the office moments after renting the room and explained to the lady that the room was a reck and that I do not feel safe staying there. I simple just wanted my money back so I could go elsewhere to feel safe. She completely refused to speak with me and told me I must leave the office at once or she would call the police for harassment. Shocked and not sure what to do at this point I left. My son and my nephew both tried calling to reason with her and she simple said there is nothing to talk about and hung up.

I called the next day 12/21/2007 to speak to a manager. The person on the phone sounded like the same person from last night. She would not give me her name but stated she is a manager and said that she would not give me the money back nor would she talk to me concerning this matter. After a few minutes trying to talk to her she hung up stating "There is nothing more to discuss".

I do not recommend staying there. I would suggest that your better off sleeping on the streets or in your car then staying at the Sterling International Hotel. Good luck.