HotelThe Argyll

66 out of 100 (103 Sources)

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timelord (49)
Campbeltown, United Kingdom

95%

horrible

[timelord, 27.09.2007] For £80 - or £55 if you book in advance - this hotel is having a laugh.
Stay at the George Hotel or book a Bed & Breakfast.

First impression was of a fairly spartan rep's room - TV, coffee making facilities, en-suite shower - but closer inspection revealed used soap in the shower, bedside lights that didn't work & a dusty carpet under the bed.
Reminded me of my 'salad days' & bunking down in cheap Middle Eastern hostels, minus the cockroaches thankfully.
36/100

General hotel amenities [more][less]
80/100

Appearance/Architecture
30/100

Lobby Atmosphere

Beautiful location, but the hotel patently requires a considerable injection of cash to bring it up to modern standards. Having stayed at this hotel before as a conference venue, it saddens me to see the owners trading on past glories, or worse, taking advantage of the transient tourists - Scotland cannot afford to have its reputation as a tourist destination besmirched in this way.
The lack of investment is clearly highlighted by the quality of staff. On the plus side, the front line staff, the majority hailing from Eastern Europe, were keen to please, but without proactive staff development & training it can be of little surprise that they were ill-equipped to deal with the trenchant complaints arising from the food that was served up.
It would also be nice if the staff refrained from smoking prior to bringing guests food - as I say, basic standards & management.
However, there is no excuse for bad manners. After dinner, myself & some work colleagues had repaired to the deserted bar, whereupon I decided to remove the 'Reserved' sign on the one table that would enable our group to sit together. We sat there for over an hour, with the barmaid (Scottish, incidentally) quite content to serve us our drinks. Without warning the table collapsed, which led the barmaid to start shouting at our party for having removed the 'reserved' sign. Outrageous. She ought to have been fired on the spot.
17/100

Food & Beverages [more][less]
10/100

Food Variety
10/100

Food Quality

Great location, which makes the self inflicted disaster area that is the Argyll Hotel all the more galling.
The town of Inveraray is accessible by road, the A83, either by car or (if you are a glutton for punishment) public bus. Nightlife is the pub, & certainly not the bar in this hotel.