Florence

To say the good things first, this hotel is conveniently located next to the railway central station. The bathroom was modern, clean and well maintained. But from a 4 star hotel with very high prices I expected more. The room was so small that I always hurted myself at the edge of the bed when I tried to open the window. The TV didn't work at all at first hand, and when the staff fixed it, the TV showed all the channels of their Prime Minister but not one international channel - in a hotel with mostly international guests in a very touristic city. The breakfast room looks beautiful on the picture they gave to the hotel booking web sites, but the view from this room is rather grey.