http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784 http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784 http://ie2.trivago.com/images/layoutimages/logos/default.png http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i9462124 Sat, 21 Jul 2012 20:11:00 +0200 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947136 Fri, 23 Mar 2012 10:57:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947134 Fri, 23 Mar 2012 10:56:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947132 Fri, 23 Mar 2012 10:56:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947130 Fri, 23 Mar 2012 10:56:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947128 Fri, 23 Mar 2012 10:55:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947126 Fri, 23 Mar 2012 10:55:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947124 Fri, 23 Mar 2012 10:54:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947122 Fri, 23 Mar 2012 10:54:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947120 Fri, 23 Mar 2012 10:52:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947118 Fri, 23 Mar 2012 10:51:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947116 Fri, 23 Mar 2012 10:51:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947114 Fri, 23 Mar 2012 10:51:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947112 Fri, 23 Mar 2012 10:49:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947108 Fri, 23 Mar 2012 10:48:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947106 Fri, 23 Mar 2012 10:48:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947102 Fri, 23 Mar 2012 10:48:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947100 Fri, 23 Mar 2012 10:47:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947096 Fri, 23 Mar 2012 10:46:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/picture-i8947094 Fri, 23 Mar 2012 10:46:00 +0100 ]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/review-o897791 Sun, 02 Oct 2011 11:44:00 +0200
Now the bad bits:
1: Temperature: the whole hotel is over-heated. In late September we - and the others at the same conference - were sweating the whole time. We - and others - asked repeatedly for the temperature to be turned down; nothing happened.
2: No stairs: There is no access except by lifts, which were slow and inadequate.
3: Breakfast: is a disgrace. Euros 26 fixed charge, for a good - but not exceptional - buffet. No ''light/continental breakfast'' option. Euros 6 would have been fair. Euros 16 expensive. Euros 26 is a rip-off.
4: Food: commercial. The hotel is set up essentially for the meeting/trade show/conference trade. It shows. Food is prettily prepared, but rather boring and frequently over-cooked. By the second day, we were looking to eat elsewhere.
5: Service: this is where the hotel really falls down. Most staff were just ''doing their jobs''; not going out of their way to be helpful. We had a 40kg package to ship back from the hotel, all arranged and the documentation signed. The concierge turned what should have been a simple dispatch into such a bureaucratic nightmare that we decided to carry it ourselves. The very opposite of what a concierge SHOULD do. When we asked to see a manager [ANY manager] to sort it out, we were told that ''he had already gone home'' and that seeing anyone ''would not be possible''.
6: Overall: a nice building, badly run. Five star pretensions; two star service. For the money, you can do better elsewhere in Berlin.]]> http://www.trivago.co.uk/berlin-8514/hotel/concorde-berlin-132784/rating-e644383 Sat, 23 Oct 2010 15:38:00 +0200