http://www.trivago.co.uk/newcastle-upon-tyne-38773/hotel/new-northumbria-153224 http://www.trivago.co.uk/newcastle-upon-tyne-38773/hotel/new-northumbria-153224 http://ie2.trivago.com/images/layoutimages/logos/default.png http://www.trivago.co.uk/newcastle-upon-tyne-38773/hotel/new-northumbria-153224/review-o1055438 Sun, 01 Jul 2012 00:08:00 +0200
When we finally arrived, the receptionist was on his mobile chatting to his friend, he was very reluctant to end his personal call to deal with us.

He was uninterested in doing his job, just about gave us our key for the room. He then walked away with some papers and returned a few minutes later to tap on his computer, completely ignoring us.
I had to ask if there was anything else, before he looked up to just say No.

We were not given any information about how to get to our room, what time breakfast was served or anything useful you would normally expect.

Considering this is suppose to be a 3 star hotel, there was no information provided in the room.
We guessed by the menu on the door that breakfast was served until 10am as that was the time until when you could order room service. The next morning we went down at 09.30 and got told we were too late.

The room itself seemed clean at first, until we started noticing cracks in the walls, damp spots, lipstick marks on the glasses and water marks all over the bathroom. It looked like it had been hoovered and a quick dusting. As we saw the 'cleaning trolley' the next morning, it consisted of a hoover, bucket with a sponge and a banana and a tray of toiletries.

The hot water didn't work, yet no one seemed to think it could be a nice thing to tell people this.

The breakfast was dissapointing.
The menu states for the 'big' breakfast: Mushrooms, Tomatoes, Eggs, bacon, Toast, black pudding and hash browns.
Our plate arrived with: HALF a mushroom, HALF a tomato, 1 fied egg, HALF a piece of black pudding, with ONE hash brown. I'm not one to nitpick, but considering they are charing £10 for these breakfasts, that is appalling !

Overall, I was not impressed with this hotel and the 3 stars should be taken away!




]]> http://www.trivago.co.uk/newcastle-upon-tyne-38773/hotel/new-northumbria-153224/review-o279669 Sun, 07 Sep 2008 23:10:00 +0200